When our clients are happy then we are happy too. We have been supplying timber frames to Millwood Designer Homes for a number of years and it was great to receive a thank you from them recognising the part we play in their success by supplying quality, sustainable timber. They recently conducted a Customer Satisfaction Survey in which they received a 100% in customers recommending their houses to their friends.
Congratulations to all Millwood Designer Homes, and here’s to next year.
Re: In-house Customer Satisfaction Surveys
I am delighted to inform you that Millwood Designer Homes have finished top out of 52 house builders in the Customer Satisfaction results for 2018. In-house are an independent company which collates scores throughout the year from all homeowners on various different aspects on their house, including the sales process, quality of build, how quickly any defects are resolved after occupation and their overall customer satisfaction. We also achieved 100% in customers recommending our houses to their friends.
This is great news for us as a company and as a team we can only achieve these results with your help.
I would like to thank you for your hard work, dedication and great workmanship as you have contributed greatly to this achievement.
Obviously, our next challenge will be to keep up this good work and to emulate this again next year.